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Frequently asked
questions
What is your cancelation policy?
We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of 100% the price of your scheduled appointment. Cancellation fees will apply and a credit card is required to be placed on file before your appointment request is accepted. Less than 48 hour notice will result in a fee of 50% of the scheduled service. “No show” and same day cancellation will be charged 100% of the booked service price.
Multiple services not canceled at least 48 hours prior to the appointment will be charged 100% of the scheduled service cost. If you are scheduled for multiple services and cancel a small fee will be due to needing to fill it. If your card is removed off file when the fees owed you will be banned from booking any future services provided. The purpose of this cancellation policy is to inform standby clients of any availability, keep the schedule filled, thus providing better service for each established and future client. Thank you for viewing and supporting these cancellation terms and conditions.
What makes luxury skincare treatments different from standard skincare services?
Luxury skincare treatments at Janai's Esthetics go beyond the basics, offering advanced techniques, premium products, and personalized routines tailored to your skin's unique needs. We prioritize the use of high-quality ingredients and employ specialized corrective facial treatments, ensuring a transformative experience that elevates your skin to new levels of radiance.
How often should I schedule luxury skincare treatments for optimal results?
The frequency of luxury skincare treatments depends on individual skin concerns and goals. Typically, we recommend scheduling treatments every 4-6 weeks to maintain and enhance results. However, our experienced estheticians will assess your skin during the initial consultation and create a personalized treatment plan, guiding you on the ideal frequency to achieve and maintain the best results for your specific skin type.
Do you offer pick up for products?
Yes! When checking out, select pickup. Times for pick up are listed on the shop page.
Are luxury skincare treatments suitable for all skin types?
Absolutely! Janai's Esthetics specializes in catering to ALL skin types. Our corrective facial treatments are designed to address a variety of skin concerns, including aging, acne, and hyperpigmentation. Whether you have sensitive, oily, or combination skin. At each appointment, I tailor the treatment to your unique needs, ensuring a luxurious experience that promotes optimal skin health and a radiant complexion.
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